Politique d’expédition

PROCESSING TIME

Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order has shipped.

 

ESTIMATED DELIVERY TIME

Domestic Shipping: 3-5 business days

International Shipping: 5-9 business days

 

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location.

 

INTERNATIONAL SHIPPING

Please note that duties, taxes, and customs charges are not included in the item price or shipping fee and remain the responsibility of the recipient. We recommend consulting your local customs office prior to placing an order.

 

TRACKING YOUR ORDER

Once your order ships, you'll receive an email with tracking information so you can monitor your delivery.

 

DELIVERY ISSUES

If your order has not arrived within the estimated delivery window, please contact us at info@ikhaya.ch and our team will be pleased to assist.